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- SMS Consent Communication:
The phone numbers you collect as part of the SMS consent process will not be shared with third parties for marketing purposes.
- Types of SMS Communications:
If customers consent to receive SMS messages, they may receive communications such as:
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotions or offers (if applicable)
- Message Frequency:
“Message frequency may vary. You may receive up to 25 SMS messages per week regarding your appointments or account status.”
- Potential Fees for SMS Messaging:
Be aware that standard message and data rates may apply, depending on the recipient’s carrier’s pricing plan. These fees may vary for domestic and international messages.
- Opt-In Methods:
Customers may opt in to receive SMS messages via:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
- Opt-Out Methods:
Customers can opt out at any time by replying “STOP” to any SMS message. Alternatively, they can contact you directly to be removed from the messaging list.
- Help:
If customers are experiencing issues, they can reply with “HELP,” or you can provide them with direct assistance via a contact link or phone number.
- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our [Privacy Policy] and [Terms & Conditions] pages.
- Message frequency may vary. By adhering to these guidelines, you will simplify the TCR registration process and ensure your SMS campaigns are compliant with the necessary regulations. This will also enhance the trust your customers place in your business communications.
